MEMBER RESOURCES
Thank you for being a part of the Hooray Health Family.
We are here to support you when you need help using your WellCall360 plan.
To get started, click on the feature or service to learn more:
TELEMEDICINE
Feeling sick? Talk to a telemedicine doctor on the phone.
Did you know 70% of doctor visits* can be handled by phone? That’s why we built WellCall360 around U.S. board-certified physicians who can diagnose your condition and prescribe medication over the phone 24/7/365. Telemedicine services are provided by MyTelemedicine.
*Noted by the American Medical Association
Physicians are available 24/7/365 and provide members with convenient, quality medical consultations via telephone, secure video and secure email.
Common conditions include, but not limited to:
- Cold & Flu Symptoms
- Sinus Problems
- Ear Infection
- Allergies
- Urinary Tract Infection
- Nausea
- Pink Eye
- Stomach Viruses
- Infections
- Rashes
- Sore Throat
- Acne
- Second Opinions
- …and much more
- $0 Consult Fee
- Unlimited Visits
- Member calls 1.800.611.5601, to schedule a consultation with a physician licensed in their state.
- Member speaks to a Care Coordinator who will triage and update the patient’s Electronic Health Record (EHR) along with all symptoms.
- Member consults with physician who recommends a treatment plan. If a prescription is necessary, it’s sent to the pharmacy of your choice. (Tip: discount prescriptions available by using the prescription discount search.)
PRESCRIPTION DISCOUNTS
Find your prescriptions at your local pharmacies for a discounted rate.
Get significant savings on prescription drugs with no limits on use. The prescription savings card offers instant savings at the pharmacy on both brand name and generic prescription medication.
ScriptSave WellRx is a pharmacy discount network of 65,000 participating pharmacies across the county including chain and independent retail pharmacies. The locations include: Albertson’s, Safeway, Cardinal Health, Costco Pharmacies, CVS Pharmacy, HEB, Hy-Vee, Kroger, Walgreens Pharmacy, Walmart Pharmacy.
When you have a prescription to fill, always search for a prescription online or through the mobile app to find the cheapest prescription, closest to you.
- Significant discounts on brands and generics prescriptions.
- Unlimited usage.
- Click on the search button below.
- Search for the lowest priced prescription medications near you.
- Show your savings card at the pharmacy each time you fill or refill a prescription.
BEHAVIORAL HEALTH
Get confidential assistance for your everyday problems from Master-Level Counselors.
Speak one-on-one with a qualified professional to cope with personal and family distress issues including depression, stress, anxiety, addiction, abuse, loss, or trauma.
- Master’s Level Counselors with 24/7 availability
- Immediate crisis support
- Comprehensive problem assessment & resolution
- Guaranteed follow up with the original counselor
- Provided by Kepro
While experiencing personal or family distress, the assistance of a professional can ensure emotional health. Support services Include:
- Depression, Stress & Anxiety
- Personal Loss and Trauma
- Major Illnesses
- Addiction
- Domestic Abuse
- Other Emotional Concerns
- $0 Consult Fee
- 5 sessions per incident with a Counselor
- Call 1.844.200.8975, to schedule a consultation with a Master-Level Counselor.
DENTAL SAVINGS
Save 20% to 50% on most dental procedures.
Save on discounted dental care through the Careington Dental Network, one of the country’s largest dental networks.
- Save 20% to 60% on most dental procedures
- Save up to 20% on orthodontics
- Save up to 20% on specialists’ fees where available
- Cosmetic dentistry, including bonding & veneers
This plan is not insurance.
Not available in VT, WA & UT
When you need dental procedures, such as routine exams, cleanings and root canals.
With the Careington Care POS Network, participating providers have discounted rates for all dental procedures. Discounts will vary by location. You may request a complete fee schedule by calling 1.800.290.0523 or using the search below and selecting the provider’s fee schedule.
- Click on the link below to search for a provider near you.
- If you would like to talk to someone, you can call Careington Customer Service Specialist at 1.800.290.0523 between 7 a.m. – 7 p.m. Monday to Friday.
VISION SAVINGS
VSP Vision Savings Pass offers savings on eye care and eyewear.
VSP Vision Savings Pass is a discount vision program that offers savings on eye care and eyewear. With the best choices in eyewear, VSP makes it easy to find the perfect frame. Members can choose from great brands like Anne Klein, bebe®, Calvin Klein®, Flexon®, LacosteTM, Nike®, Nine West, and more.
*Brands subject to change.
This plan is not insurance.
Not available in VT, WA & UT
When you need vison care and eyewear.
With the VSP Vision Savings Pass, participating providers will have a discounted rates for all vision care and eyewear. Discounts will vary by location. To obtain more information call 1.800.290.0523.
- One rate of $50 for eye exams
- Save up to 15% on contact lens exams
- Special pricing on complete pairs of glasses and sunglasses
- Unlimited use on materials throughout the year
- Click on the link below to search for a provider near you.
- If you would like to talk to someone, you can call Careington Customer Service Specialist at 1.800.290.0523 between 7 a.m. – 7 p.m. Monday to Friday.
MOBILE APP AVAILABLE TO MEMBERS
Contact WellCall360TM
*Fair Price Dr. Office Visit healthcarebluebook.com based on zip code 75248
** Azithromycin generic of Zithromax wellrx.com based on zip code 75248
*** Sertraline HCL generic of Zoloft wellrx.com based on zip code 75248
1 Regular cost is based on the average of the 80th percentile usual and customary rates as detailed in the 2018 FAIR Health Report in the Los Angeles,
Orlando, Chicago & NYC metropolitan areas.
2 These fees represent the average of the assigned POS fees in the Los Angeles, Orlando, Chicago & NYC metropolitan areas. Prices subject to change.
3 Fair Price healthcarebluebook.com based on zip code 75248
DENTAL AND VISION PROGRAMS ARE NOT INSURANCE AND ARE NOT UNDERWRITTEN BY AN INSURANCE COMPANY.
4 Retail cost is based on the national average of the 80th percentile usual and customary rates as detailed in the 2018 Fair Health report in the Los Angeles, Orlando, Chicago and New York City metropolitan areas.
5 These fees represent the overage of the assigned Careington Care POS fees in the Los Angeles, Orlando, Chicago, and New York City metropolitan statistical areas. Prices subject to change.
6 Brands subject to change
7 This cost is only available with the purchase of a complete pair of prescription glasses; otherwise you’ll receive 20% on eye exam only.
8 Applies only to contract lens exam, not materials. you’re responsible for 100% of the contact lens material cost.
THIS PLAN IS NOT INSURANCE and is not intended to replace health insurance. This plan does not meet the minimum creditable coverage requirements under M.G.L. c. 111M and 956 CMR 5.00. This plan is not a Qualified Health Plan under the Affordable Care Act. The range of discounts will vary depending on the type of provider and service. The plan does not pay providers directly. Plan members must pay for all services but will receive a discount from participating providers. The list of participating providers is at www.careington.com/members. A written list of participating providers is available upon request. Discount Plan Organization and administrator: Careington International Corporation,7400 Gaylord Parkway, Frisco, TX 75034; phone 800-441-0380.